Privacy Policy

Last Updated: January 2026

1. Introduction

Blendorsa Ltd ("we," "us," "our," or the "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Blendorsa Ltd is registered in the United Kingdom with VAT number GB382941567 and is located at 27 Old Gloucester St, London WC1N 3AX, United Kingdom. We are a data controller under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide to us, including:

  • Name and contact details (email address, telephone number)
  • Business information (company name, industry, business size)
  • Messages and enquiries you submit through our contact forms
  • Payment information (processed securely through third-party providers)
  • CV and employment-related information if you apply for a position

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical information, including:

  • IP address and browser type
  • Pages visited and time spent on our site
  • Referring website or search terms
  • Device information (operating system, device type)
  • Cookies and similar tracking technologies

2.3 Third-Party Information

We may receive information about you from third parties, such as business partners, marketing providers, or publicly available sources, which we may combine with other information we hold about you.

3. Legal Basis for Processing

Under GDPR, we process your personal data on one or more of the following legal bases:

  • Consent: Where you have explicitly consented to the processing of your data.
  • Contract: Where processing is necessary to perform a contract with you or to take steps at your request.
  • Legal Obligation: Where we are required by law to process your data.
  • Legitimate Interests: Where we have a legitimate business interest in processing your data and your interests do not override this.
  • Vital Interests: Where processing is necessary to protect the vital interests of you or another person.

4. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our consulting services
  • To respond to your enquiries and provide customer support
  • To process payments and manage billing
  • To send newsletters, marketing communications, and promotional materials (with your consent)
  • To comply with legal and regulatory obligations
  • To protect our legal rights and interests
  • To analyse website usage and improve user experience
  • To conduct market research and collect feedback
  • To assess job applications and manage recruitment

5. Sharing Your Information

We may share your personal data in the following circumstances:

5.1 Service Providers

We share information with third-party service providers who assist us in operating our business, including IT support, payment processors, email service providers, and analytics platforms. These providers are bound by confidentiality agreements and are only permitted to use your data as necessary to provide their services.

5.2 Business Partners

We may share information with our business partners with your consent to provide you with relevant products and services.

5.3 Legal Requirements

We may disclose your information when required by law, such as in response to legal requests from authorities, or to protect our legal rights.

5.4 Business Transfers

If we are involved in a merger, acquisition, bankruptcy, or other business transaction, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

5.5 Non-Personal Data

We may share aggregated, anonymised data with third parties for marketing, analytics, and research purposes.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the context of the processing and our legal obligations. Generally, we retain:

  • Customer data for the duration of the business relationship and up to 6 years after termination for accounting and tax purposes
  • Marketing data until you unsubscribe or withdraw consent
  • Website usage data for up to 12 months
  • Job application data for 12 months from the date of application

7. Your Rights Under GDPR

Under the General Data Protection Regulation, you have the following rights:

7.1 Right of Access

You have the right to request a copy of the personal data we hold about you and to know how we use it.

7.2 Right to Rectification

You have the right to correct any inaccurate or incomplete personal data we hold about you.

7.3 Right to Erasure

You have the right to request the deletion of your personal data, subject to certain legal exceptions (also known as the "right to be forgotten").

7.4 Right to Restrict Processing

You have the right to request that we limit the way we use your personal data.

7.5 Right to Data Portability

You have the right to request that we provide your personal data in a structured, commonly used, and machine-readable format and to transmit it to another organisation.

7.6 Right to Object

You have the right to object to processing of your personal data for legitimate interests, direct marketing, and profiling.

7.7 Right to Withdraw Consent

Where we process your data based on your consent, you have the right to withdraw that consent at any time.

7.8 Right to Lodge a Complaint

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have violated your rights. You can contact the ICO at icocasework@ico.org.uk or visit www.ico.org.uk.

8. How to Exercise Your Rights

To exercise any of your rights, please submit a written request to:

Blendorsa Ltd

27 Old Gloucester St

London WC1N 3AX

United Kingdom

Email: info@blendorsa.shop

We will respond to your request within 30 days. In some circumstances, we may require additional information to verify your identity before processing your request.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyse usage, and deliver personalised content. Cookies are small files stored on your device that help us recognise you when you return.

We use the following types of cookies:

  • Essential Cookies: Necessary for basic website functionality
  • Analytics Cookies: Help us understand how visitors use our website
  • Marketing Cookies: Used to track your interests and deliver relevant advertising

You can control cookies through your browser settings or by visiting our Cookies Policy. Disabling cookies may affect website functionality.

10. Security

We implement robust technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include:

  • Encryption of data in transit and at rest
  • Secure password policies and access controls
  • Regular security audits and updates
  • Limited access to personal data by authorised personnel only

However, no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing your personal information.

12. International Data Transfers

As Blendorsa Ltd operates in the United Kingdom, your personal data is primarily processed within the UK. If we transfer data outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place, including Standard Contractual Clauses or adequacy decisions recognised by UK and EU authorities.

13. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information, we will promptly delete such information and terminate the child's account if applicable.

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by updating the "Last Updated" date at the top of this policy and, where appropriate, by sending you a notification or requesting your consent.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Blendorsa Ltd

27 Old Gloucester St, London WC1N 3AX, United Kingdom

Email: info@blendorsa.shop

Phone: +44 20 7946 0852

VAT Number: GB382941567

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